Privacy Policy
Last updated: October 20, 2025
Introduction
Error Hunter ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application and services.
Information We Collect
We collect information you provide directly to us, such as:
- Account Information: Email address and password when you create an account
- Images: Photos of collectibles you upload for error detection analysis
- Payment Information: Billing information processed securely through PayPal for subscriptions
- Usage Data: Information about how you interact with our app, including scan history and feature usage
- Device Information: Device type, operating system, and app version
How We Use Your Information
We use the information we collect to:
- Provide AI-powered error detection services for your collectibles
- Process your subscription payments and manage your account
- Improve our error detection algorithms and app functionality
- Send you important updates about your account and our services
- Respond to your customer support requests
- Comply with legal obligations
Image Processing and Storage
When you upload images for analysis:
- Images are securely transmitted to our AI processing partners for analysis
- We do not permanently store your collectible images on our servers
- Images are processed in real-time and then deleted after analysis
- Analysis results may be cached to improve performance
Payment Security
All payment transactions are processed through PayPal, a secure third-party payment processor. We do not store credit card numbers or sensitive payment information on our servers.
Data Sharing
We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:
- With service providers who assist in operating our app (e.g., PayPal for payments, and AI processing partners for image analysis)
- To comply with legal obligations or respond to lawful requests
- To protect our rights, privacy, safety, or property
- With your explicit consent
Data Security
We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet is 100% secure.
Your Rights
You have the right to:
- Access your personal information
- Correct inaccurate data
- Request deletion of your account and associated data
- Opt-out of promotional communications
- Cancel your subscription at any time
Children's Privacy
Our services are not directed to individuals under the age of 13. We do not knowingly collect personal information from children under 13.
Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.
Contact Us
If you have questions or concerns about this Privacy Policy, please contact us at:
Error Hunter Support
Email: nov8development@gmail.com
Legal Basis for Processing
We process your personal information based on:
- Your consent for optional features
- Contract fulfillment for subscription services
- Legitimate interests in improving our services
- Legal obligations when required by law
International Data Transfers
Your information may be transferred to and processed in countries other than your country of residence. These countries may have data protection laws different from your country.
California Privacy Rights
California residents have additional rights under the California Consumer Privacy Act (CCPA), including the right to know what personal information is collected, used, shared, or sold.